Yorkshire Ambulance Service has ordered 40 Motorola MC65 handsets for 2 additional areas including Vehicle Cleaning and Medical Equipment Asset Tracking.

The success of the Wireless Delivered Live service within the PTS operation of The Yorkshire Ambulance Service has led to other areas of the Service to take advantage of Telecom’s strength to develop Paper to PDA solutions in any area of business that operate a mobile workforce that need to receive, record and send important data in the field.

Anglian Home Improvements have renewed their Wireless Delivered contract through BT for a further 2 years.

The system is currently in use on Intermec Rugged PDA units, it was an easy decision for the customer to renew the contract having seen a significant ROI on their investment over the last 3 years.

Coventry University have placed a 3 year contract with BT for the supply and implementation of the Talecom Wireless Delivered Live solution.

The system will be used by the Estates and IT departments on and around the University complex throughout Coventry, the system will replace the existing paper based job system and will integrate seamlessly with the Universities current and future back office software packages.

The handsets needed to be rugged and adaptable for future requirements so the Motorola MC65 PDA was recommended and supplied as part of the complete package that BT and Talecom have supplied and delivered.

KCI Medical have renewed their contract for vehicle tracking for a further 2 years, the Wire3 solution is currently installed into 96 vehicles and includes both commercial and non-commercial fleets.

A customer video can be viewed about the Wire3 solution installed at KCI Medical at www.talecom.com/CaseStudies.aspx

We were proud to be part of a very successful BT customer event held at BT Tower in London, BT clients were invited to a showcase of Field Force Automation Products and solutions from BT Partners including Talecom, Motorola & Psion.

The full Talecom portfolio was on show at the event including Wireless Delivered, Wire3 Tracking and Pulse Lone Worker, BT customers were able to benefit from live demonstrations throughout the day and a presentation which included a slot from our MD Jan O’Hara who delivered a talk about Anglian Home Improvements a BT client who run the Wireless Delivered solution in their operation. The full presentation can be viewed at Talecom - WD Presentation Video

The BT Tower was a fabulous location and everyone was able to benefit from a great introduction to Field Force Automation as well as a fine lunch while enjoying unrivalled views across London.

Yorkshire Ambulance Service has renewed their contract with Talecom for a further 3 years, demonstrating the benefit of using the Wireless Delivered service. The new contract covers 240 Wireless Delivered Units for the PTS operation, the service currently run a fleet of over 600 Wireless Delivered throughout its operation.

The Matthews Group have renewed the contract with Talecom for the supply and support of vehicle tracking services for a further 3 year term.

With over 40 years experience in demolition and earthwork contracts, the Matthews group of companies has grown to become one of the leading contractors of its kind in London and the South East.

KE Kent Limited have chosen Talecom to supply and install the award winning Wire3 vehicle tracking and fleet management solution throughout its fleet of over 50 vehicles. KE Kent have operated a haulage fleet for over 40 years and decided to select Talecom to supply the system because of their experience, software flexibility and overall value for money.

D Smith Express has renewed their contract for vehicle tracking software services with Talecom for a further 3 years. D Smith Express is a family run business established in the early 1970’s and with over 30 years experience, there are few logistic challenges that they have not conquered.

T@lecom today announced that it has signed a reseller agreement with BT Global Services, the networked IT services provider. The agreement enables BT to resell T@lecom’s WD Live solutions as part of the BT Field Force Automation portfolio, allowing both its enterprise and public sector customers with mobile workforces to tackle field productivity with enhanced access to mobile data.

The application allows organisations to convert current paper based field systems into an electronic format that works on mobile data devices for remote employees. With the ever increasing need to cut costs, increase employee productivity and improve customer service, organisations are constantly looking for ways to streamline their existing systems and business processes, as well as demonstrating a responsible attitude to reducing their carbon footprint.

The agreement follows the successful deployment of T@lecom’s paper to PDA solution to BT customer, Anglian Home Improvements. T@lecom provided the bespoke application to fit Anglian Home Improvements’ existing back office system and procedures and BT provided the hardware, airtime from BT Mobile, network infrastructure and managed service including first line support from its BT Field Force Automation Service Desk in Leicester

Andy Browne, Communications Manager, Computer Services Department, Anglian Home Improvements, commented:

“At a time when every business is reviewing costs, our business process is under constant scrutiny, the value of the Mobile Data devices and associated software to our company has been deemed a must to proceed with.”

This solution was implemented successfully and T@lecom is looking forward working with the BT Field Force Automation team in the future across all industry sectors where customers have similar requirements.

Commenting on the deal, Paul Cleaver, General Manager, BT Field Force Automation & BT Supply Chain Solutions, said:

“We supply the infrastructure, equipment and support. T@lecom provides the software and bespoke integration. This addition to our BT Field Force Automation portfolio will allow many of our customers to improve efficiency within their organisations, whilst improving customer service at the same time.”

“The Service industry is a very competitive market; often paper-based systems are too slow or don’t provide the information needed by senior managers to ensure that employees on the road are working to maximum efficiency. Making the change from paper to hand-held mobile devices with the help of T@lecom and BT Field Force Automation is going to ensure many organisations stay competitive. BT brings the strength of not just its BT Field Force Automation solutions, but also its complete Mobility portfolio which together with the T@lecom solution provides an end-to-end managed solution for BT’s customers, with just one point of contact for them.”

Jan O’Hara, Managing Director at T@lecom commented:

“We are very excited by this development; working with BT Global Services will allow T@lecom to work with larger organisations. We will be able to provide a greater level of support by using the infrastructure that the BT Field Force Automation team already has in place.”

T@lecom have been chosen to equip the entire fleet of Aldermaston Recycling with its Wire3 vehicle tracking and fleet management solution. Aldermaston choose the Wire3 system after evaluating several systems and made the decision to install Wire3 due to its overall flexibility, functionality and ease of use for the operators. Aldermaston run a fleet of skip lorries, tippers and grabs and were impressed by the number of other similar businesses operating the Wire3 solution including Cappagh Utilities, Matthews, Carey Group Plc, O’Donovans and Peter Norris Skips to name a few.

For further information about Aldermaston Recycling visit www.berkshireskips.co.uk

The Yorkshire Ambulance Service has now deployed over 700 handsets that utilise the Wireless Delivered PTS software application integrated with the Cleric Advanced Patient Transport back office software solution.

The solution has now been in place for several months and YAS have seen significant benefits when using the solution, David Johnson I.T Director @ YAS commented:

“We took the decision to go ahead with the Wireless Delivered service after an extensive trial, ever since we have seen significant improvements in the quality of the service we provide. The Wireless Delivered PTS solution has delivered exactly what we were expecting and is easy for our staff to use when caring for patients, combined with the Cleric system it is the natural choice for a mobile extension. Talecom provide exceptional customer support and respond swiftly to our needs”.

Calderdale MBC has taken delivery of additional Pulse Lone Worker units from Talecom after extensive trials throughout the Borough with various departments within the Council.

The Pulse Lone Worker units use GPS location to keep track of lone workers during their working day.

The users have the ability to raise alarms, the system also automatically checks the lone workers status on a regular basis, in the event of an alarm the status is reported back to a central control environment where trained personnel can speak to the lone worker and direct the appropriate assistance to the lone worker.

The position and status is displayed and reported on the interactive mapping and GPS web based system that has been installed at the Council offices.

Regency Shipping has added to their existing vehicle fleet and has chosen Talecom to equip them with the Wire3 vehicle tracking solution.

Regency Shipping Ltd has been a dedicated forwarder and Logistics company to the Valuable commodities industry for the last 20 years, RSL have utilised the Wire3 solution for a number of years and now the whole company fleet is now tracked and managed by the Wire3 solution.

Hadley Southern has equipped their complete fleet with the Wire3 vehicle tracking and fleet management solution. Hadley’s have utilised the system for a number of years and as the business has grown they have increased the usage of the Wire3 system.

Situated in South East London but operating nationally, Hadley Southern Ltd provides scaffolding solutions for the Rail, Local Authority, Commercial and Residential Sectors.

For more information on Hadley Southern visit www.hadleysouthern.co.uk

The Wire3 system has been utilised throughout the fleet for a number of years and we are pleased that Quattro have continued to place their business with us and we look forward to providing service to them for many more years to come. Quattro UK are able to offer a broad range of services including; Road Haulage, Plant Hire and Waste Management. These services, when combined with ready mixed concrete plant and ability to supply both primary and reclaimed aggregates make Quattro (UK) Ltd the ideal 'one stop shop' for the Construction and Utilities Industries.

For more information on Quattro UK visit www.quattroukltd.co.uk

Talecom are pleased to announce that CMS have signed a new 3 year contract for the supply of the vehicle tracking services. CMS have been a client for a number of years and chose the Wire3 solution because of its flexibility, ease of use and overall value for money. CMS-Complete Management Solutions is a domestic and international distribution and logistics partner to some of the world’s premier companies. Specialising in providing timely, efficient and cost effective Mail Services, Courier, Messenger/Trucking and Corporate Mailroom Management Services.

To find out more about CMS visit them at www.cmsnetwork.com

Wealden Tyres supply, fit and maintain tyres for cars, tractors, trucks, and all domestic, commercial, industrial and agricultural vehicles, plant and machinery, they have now installed the Wire3 vehicle tracking solution throughout the mobile tyre fitting service in East Sussex, West Sussex, and Kent.

For more information about Wealden Tyres visit www.wealdentyres.co.uk

The Wire3 tracking solution has now been in use for over 6 years and Talecom are pleased that Carey’s continue to utilise and see benefit from the award winning Wire3 system. The vehicle tracking solution is installed throughout the Carey’s fleet and which operates throughout the UK.

For further information about Carey Group Plc visit www.careysplc.co.uk

Regency Shipping have extended their existing contract for vehicle tracking services with Talecom Limited for a further 3 years. Regency Shipping Ltd has been a dedicated forwarder and Logistics company to the Valuable commodities industry for the last 20 years and will continue to expand our services for our clients with the same ideology and integrity that is expected of us.

O’Donovans Waste have rolled out the Wire3 vehicle tracking system to their fleet of Skip lorries based in and around London, Talecom have provided vehicle tracking for the Tipper and Waste side of the business for over 4 years and now provide services for the whole fleet of over 50 vehicles.

Crawley Mechanical Handling have renewed their vehicle tracking contract for a further 36 months, Crawley Mechanical Handling Ltd has provided Forklift Truck services to the southeast since 1979.

Sporting Surface Supplies have renewed their existing vehicle tracking contract with Talecom, they have also ordered our new IP65 rated trailer device to use on short term rental and contractors vehicles. Sporting Surface Supplies was formed in 1991 to bring high quality bulk supplies directly to the end-user with maximum efficiency and minimum cost.

Talecom are pleased to announce that Cappagh Contractors have re-signed their vehicle tracking contract for their 100 strong vehicle fleet. Cappagh is a family owned South-West London based contracting company that has been committed to serving the construction industry for almost 40 years. Initially focussing on local civil engineering contracts, providing expertise for public utilities such as gas, water, sewers, highways drainage and ducting for the electric and telecommunications industry. Through forward thinking, innovation and continued investment, the company has grown significantly; enhancing both its diversity of operations and portfolio of clients and now enjoys a wider market share across the South-East. Cappagh employs over 300 staff throughout the operation and over the years have seen significant benefits by using the Wire3 tracking product.

T@lecom have won the contract and have installed the Wire3 vehicle tracking and fleet management service into 70 Patient Transport Service (non-emergency) vehicles.

WMAS PTS fleet picks up and drops off patients to Hospitals and clinics throughout the West Midlands and have utilised the Wireless Delivered Live PDA solution for many years.

The PDA contract was recently renewed for a further 5 years with the addition of the Wire3 tracking solution, WMAS now have complete control over their vehicle fleet and their PTS operation.

A family run business for 25 years Weybridge Skips provide services throughout Surrey, the Wire3 Tracking solution has been supplied and fitted in the whole fleet. DE Roberts Limited of Leatherhead kindly recommended the Wire3 solution to Weybridge Skips, DE Roberts have used the Wire3 solution for over a year and recommended us based on the flexibility of our software and our excellent customer service.

Caring for You PTS renew Wire3 tracking for further 3 years

Hill Trident Limited re-sign Wire3 tracking for further 3 years

Formoss Limited renew Wire3 tracking for further 36 months

Kayleigh Plant Hire Ltd have installed the Wire3 vehicle tracking and fleet management solution throughout the fleet. Part of the O’Donovan Group of companies Kayleigh provide plant machinery to the construction industry and wanted to keep track on their assets day and night. O’Donovans already utilise the Wire3 tracking system throughout their business so it was an easy choice for Kayleigh to choose the same tried and tested solution.

Visit Kayleigh Plant Limited @ www.kayleigh.co.uk and O’Donovans Waste @ www.odonovan.co.uk

The Wire3 vehicle tracking solution in use by Wolverhampton City Council has been introduced into Parking Services and the Highways departments , the system is already in use by the Street Scene Services department within the Council.

For further information about Wolverhampton City Council visit www.wolverhampton.gov.uk

The non emergency patient transport service at Barts and London Hospital is provided by Carillion Health, a subcontractor of Capital Hospitals Ltd. The service is available Monday to Friday between 6am and 10pm. Carillion is contracted to collect and return patients within the Greater London area and Essex conurbation. The complete fleet has been fitted with the award winning Wire3 tracking and fleet management system, allowing the operators visibility of the fleet at the touch of a button. Each vehicle has also been fitted with a driver ID facility so that the correct driver is logged to each vehicle automatically. Information is provided live every minute on screen and historically within the Wire3 reporting suite, reports can be scheduled via e-mail and the information gathered has already increased efficiencies within the fleet and to the NHS patients.

T@lecom Limited today announced the acquisition of the Vehicle Tracking and mobile technology business of Wire3 Technologies Limited (Wire3).

Wire3, based in London and Nottingham is a leading provider of mobile tracking solutions to fleet operators across several markets and clients include Tesco, DHL, Volvo, Cappagh Group, KCI Medical and Wolverhampton City Council. With over 150 unique customers with nearly 3500 vehicles monitored and tracked using its award winning software and tracking service.

Jan O’Hara, T@lecom Chairman, commenting on the importance of this strategic acquisition, said,

“The Wire3 acquisition adds an outstanding team that has produced a market leading vehicle tracking solution”.

“We welcome the opportunity to offer the Wire3 customer base new products and services for the future. The potential benefits to T@lecom existing customer base are very exciting and add a considerable edge to our market offerings.”

He went on to say that “All existing Wire3 clients will now have the benefit of the whole T@lecom focused approach to business with outstanding levels of service and support a philosophy that has awarded us a Microsoft Gold Partner Status”

Carillion sign for a further 5 years for its Wireless Delivered solution

West Country Ambulance Service choose Wireless Delivered LIVE and Web Based back office solution for its entire fleet of ambulances

Following the successful roll out of the Wireless Delivered service, Yorkshire Ambulance service has decided to extend to its entire PTS fleet

The proven and reliable Wireless Delivered service has again been chosen by West Midlands Ambulance service to roll out further units to new regions, for a further 5 year period

West Midlands Ambulance Service has extended its contract for a further period, due to the success of the service for the past 6 years have decided to extend the contract again

East Kent Ambulance Service doubles its Wireless Delivered service and extends for a further 3 years. Having successfully utilised the Wireless Delivered service for 3 years, East Kent Ambulance service have decided to roll the service into all contracts in the region

Heatsavers removes paperwork from its field workers in just a few weeks, Heatsavers decided to go ahead with the Wireless Delivered LIVE service and back office system after seeing the benefits of utilising a mobility solution

Having used the wireless Delivered service for the past 3 years, Brulines have decided to extend its contract by a further 3 years

Following the successful trial of the Wireless Delivered service, Yorkshire Ambulance service have extended its fleet of units

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T@lecom implements industry best proven Software development and Project Management Processes
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T@lecom & Microsoft sign agreement for MapPoint OEM partnership
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T@lecom Host 3rd Annual Dealer Day to Great Success
Networks, leading SP's and back office system providers gathered in Coventry for T@lecom's latest products and development news

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T@lecom's Live Link Enables Major Improvement to Meals on Wheels Service in the Midlands
Flowfood take on T@lecom's innovative wireless solution to provide 'live' communication links

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January 2005 - FM Solutions go live with Wireless Delivered™ Service
North East engineering company, FM Solutions have gone live with the WD Service product to all of their field engineers.

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